Last updated: 24 July 2025
Welcome to thevisionalive.com (the “Site”). Vision Alive (“Company,” “we,” “us,” or “our”) provides access to the Site and sells its products subject to the terms, conditions, notices and policies set out below (collectively, the “Terms”). Please read these Terms carefully before using the Site. By visiting, browsing, or purchasing from the Site you agree to be bound by these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
All products, descriptions, images, prices and content are presented in good faith and may change without notice.
While we strive for accuracy, the Site may occasionally contain errors, inaccuracies or omissions. We reserve the right
to correct these at any time and to cancel any orders arising therefrom.
Colors and packaging shown online may differ from the product you receive due to monitor settings or design updates.
Links to third‑party websites are provided for convenience. We neither control nor endorse such sites and are not responsible
for their content or availability.
Content on the Site, including text provided by medical or nutrition professionals, is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease, nor to replace medical advice from your healthcare provider. Statements about dietary supplements have not been evaluated by the U.S. Food & Drug Administration (FDA) unless expressly stated. Always read labels and consult a qualified professional before using any product.
You may view, print or download portions of the Site for personal, non‑commercial use provided you do not modify or delete proprietary notices. No content may be reproduced, distributed, transmitted or otherwise exploited for commercial purposes without our prior written consent.
You agree not to:
We may suspend or terminate your access if we believe you are engaging in prohibited conduct and will cooperate with law‑enforcement authorities as required.
All content on the Site—including but not limited to text, graphics, logos, icons, images, audio clips and software—is owned or licensed by Vision Alive and protected by U.S. and international intellectual‑property laws. “Vision Alive,” "Vision Alive Max" and related marks are trademarks of the Company.
All orders are offers to purchase subject to our acceptance. We may decline or limit any order at our sole discretion.
Payment must be authorised at checkout. We accept major credit cards and other methods shown at checkout.
Payments are processed securely by our third‑party processors; we do not store full card details.
If a payment is declined, the order will not be processed. In the event of non‑payment after delivery, we reserve the right
to pursue collection to the fullest extent permitted by law.
Prices are shown in U.S. dollars unless stated otherwise and exclude applicable taxes and shipping. Promotional pricing is valid only for the period stated. We may change prices at any time; however, confirmed orders will not be affected.
We ship to the address you provide, subject to any shipping restrictions stated on the Site. Title and risk of loss pass to you upon our delivery of the order to the carrier. Please inspect packages upon arrival and file any carrier claims for loss or damage promptly.
If you are dissatisfied, you may request a refund of the purchase price (less shipping) within 30 days of receipt. Contact support@thevisionalive.com for instructions. This guarantee applies once per product per customer. Refunds are issued to the original payment method after returned items are received or, in the case of a single‑bottle trial, even if the bottle is empty.
We continuously improve our formulations. When an ingredient strength changes but the product purpose remains the same, we may substitute the updated item on repeat orders. You may cancel or modify future orders at any time before they ship.
The Site uses 256‑bit Secure Socket Layer (SSL) encryption. For details on how we collect, use and safeguard personal data, please review our Privacy Policy.
If you believe material on the Site infringes your copyright, please send a written notice to our DMCA Agent at dmca@thevisionalive.com containing the information required by 17 U.S.C. § 512(c)(3). We will respond promptly to valid claims.
We operate from the United States and make no representation that the Site or its content is available or lawful outside the U.S. Users who access the Site from other jurisdictions do so of their own accord and are responsible for compliance with local laws.
You agree to indemnify, defend and hold harmless Vision Alive, its officers, directors, employees and agents against any claims, damages, losses or expenses arising out of your use of the Site or violation of these Terms.
THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR‑FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISION ALIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM.
These Terms are governed by, and construed in accordance with, the laws of Hong Kong Special Administrative Region without regard to its conflict‑of‑law rules. You agree that any dispute arising out of or relating to these Terms or your use of the Site shall be submitted to the exclusive jurisdiction of the courts of Hong Kong SAR.
We may modify or discontinue the Site (or any part of it) and revise these Terms at any time by posting an updated version. Changes take effect immediately upon posting. Continued use of the Site constitutes acceptance of the revised Terms.
We may suspend or terminate your access to the Site at any time for any reason. Sections intended to survive—such as Intellectual Property, Indemnification, Disclaimer of Warranties, Limitation of Liability and Governing Law—shall continue in effect after termination.
These Terms, together with any policies or rules posted on the Site, constitute the entire agreement between you and Vision Alive regarding the Site and supersede all prior agreements. If any provision is held invalid, the remaining provisions remain in full force.
Vision Alive – Privacy Office
Holistic Labs Ltd | Xpert Fulfillment Inc.
2532 Benzie Highway
Benzonia, MI 49616
USA
Email: support@thevisionalive.com
Phone: +1 (312) 324‑0024
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